Dignity & Respect: Showing Our Patients Cultural Sensitivity

Joint Commission Standards require that ALL clinical staff members receive training to become sensitive to cultural diversity and its implications for the delivery of safe and quality healthcare to patients.

Learning Objective: To educate all hospital staff on the necessity of providing every patient with effective and respectful care in a manner that is compatible with each patient’s cultural beliefs and practices

Standards issued by The Joint Commission and the Office of Minority Health’s National Culturally and Linguistically Appropriate Services (CLAS) emphasize cultural competence and sensitivity to issues regarding culture, race gender, sexual orientation, functional ability and economic situation for good patient care.

Developed for general orientation, this program will:

• Define cultural competency and why it is important
• Teach the importance of understanding cultural variation
• Encourage the asking of questions for more complete patient understanding
• Stimulate staff to learn how patients display cultural expression
• Show how cultural competency can lead to better patient care
• Achieve compliance with The Joint Commission's Population-Served Standard

• New Employee Orientation
• Annual In-Service
• Mandatory Training
• Nursing Education
• Remedial/Risk Reduction Training
• General Staff Education
• Nursing Students

Infection Prevention for General Orientation: The Ongoing Challenge

17 minutes

The ultimate training tool for general orientation, this concise program highlights all the infection prevention mandatories in just 17 minutes!!

Safety First: Safety for General Orientation

15 minutes

The 15 minute solution to your mandatory safety training needs!

Age Specific Care for the Population We Serve

18 minutes

“All hospital staff that interact with patients and their families must acquire the knowledge, skills, ability and behaviors essential to provide care to specific populations." -The Joint Commission

Sexual Harassment in Healthcare: Relearning the Rules

35 minutes

Sexual harassment is not a laughing matter, it is a crime. Everyone in the healthcare setting must understand what constitutes inappropriate behavior and the consequences of these actions.