PROGRAM TOPICS

Of Critical Importance! Central Service Series (8 parts)



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Packed with hands on tips, practical examples and helpful insights, each program provides visual demonstrations by real Central Service Professionals as they reveal proper protocols for cleaning, disinfecting and sterilizing medical instruments.

This program produced in association with:


Clinical Advisor(s):
Natalie Lind, IAHCSMM Education Coordinator

IAHCSMM Education Review Committee



Program Details

Series includes:
  • Eight 10-15 minute video visual presentations available in DVD or VHS
  • Bonus Resource CD containing 10-Question Post Test for each program and Glossary of Terms
  • Approved by IAHCSMM for 1.0 Contact Hour of Continuing Education for Central Service Staff
  • Available upon request 1 Free Site License per viewing address*

Program Description


Learning Objective: To help give your staff the skills needed to meet the guidelines and protocols of cleaning, disinfecting and sterilizing.



Presented by IAHCSMM and Envision, Inc. this 8-part series covers best practice and guidance established by IAHCSMM, AAMI, OSHA, CDC, FDA, AORN, CMS and other leading healthcare organizations.


Central Service: The Role of Central Service in Infection Control (program 1)

The primary goal of the Central Service department is to prevent the spread of microorganisms that can cause disease by ensuring all medical devices and instruments used in procedures are properly cleaned, disinfected or sterilized. To meet this goal, staff must be knowledgeable on essential safety practices and the fundamental principles involved in infection prevention.

Highlights from this program include:

  • Infection prevention and safety protocols including Standard Precautions, hand hygiene, PPE, and safe work practices including the identification of health hazards
  • Efficient workflow through the Central Service Department
  • Basic principles behind cleaning, high-level disinfection and sterilization
  • Proper handling, storage and transportation techniques that preserve package sterility

This program can be purchased individually. Click here for more details.


Central Service: Cleaning Protocols for Medical Instruments and Devices (program 2)

As part of the Central Service Workflow, cleaning is the first and most critical step in breaking the chain of disease transmission; it can also be the most challenging. To ensure success, procedures, protocols and regulations must be strictly followed.

Highlights from this program include:

  • Point of use cleaning
  • Initial inspection and preparation, including items or devices that must be repaired
  • Pre-treatment
  • Manual cleaning including appropriate cleaning agents, cleaning tools and proper disposal of chemicals
  • Mechanical cleaning including proper placement of trays/devices into equipment
  • Rinsing
  • Final inspection including lubrication protocols
  • Documentation requirements

This program can be purchased individually. Click here for more details.


Central Service: Protocols for High-Level Disinfection (program 3)

High-Level Disinfection ensures that the many medical devices used every day are free of pathogens, and are safe for patient care. To guarantee successful disinfection, skills must be acquired and processes learned which demand focus, attention to detail and consistency.

Highlights from this program include:

  • Safety protocols
  • High-level disinfection options
  • Selecting the proper chemical agents based on compatibility with device and container
  • Step-by-step process for performing high-level chemical disinfection
  • Transport and storage techniques
  • Documentation requirements

This program can be purchased individually. Click here for more details.


Central Service: Sterilization Protocols (program 4)

Thousands of people every day undergo surgery and other medical procedures that require the highest levels of infection prevention. Proper sterilization of all critical equipment is vital in providing instruments and medical devices that are free from microorganisms.

Highlights from this program include:

  • Safety protocols
  • Selecting the proper method of sterilization based on compatibility with device and container
  • Preparing items for sterilization including inspection, packaging, loading and labeling
  • Using quality control and performance measures, including mechanical, chemical and biological indicators
  • Package labeling
  • Documentation requirements

This program can be purchased individually. Click here for more details.

Central Service: Inspecting Surgical Instruments and Devices (program 5)

Surgical instruments and devices must be properly decontaminated and inspected to ensure their quality, and verify their integrity. Damaged instruments may fail during a procedure and injure the patient; and inadequately cleaned instruments cannot be properly sterilized, which increases the risk of infection. Central Processing technicians must learn how to properly identify, inspect and test surgical instruments for cleanliness and function.

Highlights from this program include:

    • Points of inspection of the most common instruments
    • Common types of damage
    • Testing instrument blades for sharpness
    • Testing ratchets and release levers
    • Measuring instruments
    • Documentation requirements for damaged instruments
    • Following protocols for maintaining and repairing instruments

    This program can be purchased individually. Click here for more details.

    Central Service: Reprocessing Flexible Endoscopes (program 6)

    Flexible endoscopes are associated with a high number of healthcare-associated infections. The slightest departure from recommended protocols can lead to the risk of infections. In addition, endoscopes are extremely complex and fragile. To prevent adverse patient outcomes and avoid damaging these instruments, professionals must become aware of, and comply with, federal laws, accreditation standards, professional guidelines and manufacturer recommendations every single time!

    Highlights from this program include:

      • Proper cleaning and disinfection, beginning at Point of Use
      • Inspect endoscopes for integrity, function and cleanliness
      • Perform Leak Testing
      • Proper cleaning of the endoscope
      • Perform both manual and automatic high level disinfection
      • Transportation and storage techniques
      • Documentation requirements for endoscope processing

      This program can be purchased individually. Click here for more details.

      Central Service: Care and Handling of Powered Surgical Instruments (program 7)

      Instruments powered by electricity, compressed gas or battery are vital to surgery today. They have complex lumens, movable parts and intricate internal components that are expensive to replace and repair. Central Processing and OR technicians need to understand how these devices work; the common problems associated with processing these instruments; and how to clean, disinfect and sterilize them properly.

      Highlights from this program include:

        • Point of Use cleaning
        • Proper cleaning and disinfection to prevent fluid invasion and other damage
        • Points of inspection on instruments and hose, cable, or battery
        • Common problems associated with processing
        • Transportation

        This program can be purchased individually. Click here for more details.

        Central Service: Protocols for Immediate-Use Steam Sterilization (program 8)

        While many facilities perform Immediate-Use Steam Sterilization in order to turn instruments around quickly, its use has been implicated in increasing a patient’s risk of infection. To guarantee successful sterilization, professionals must become aware evidence-based practices and accreditation standards to improve patient care.

        Highlights from this program include:

          • Types of Immediate Use Steam Sterilization
          • Instruments that should never be processed by IUSS
          • Thorough cleaning prior to sterilization
          • Biological and physical monitoring of sterilization cycles
          • Documentation requirements for IUSS processing
          • Correct transfer to OR environment

          This program can be purchased individually. Click here for more details.
          Use this program for:

          • Annual In-service
          • New Employee Orientation
          • Mandatory Training
          • Remedial/Risk Reduction Training